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Your cart is empty.My Cloud Home is an easy-to-use personal storage device that plugs directly into your Wi-Fi router at home so you can save all your digital content in one central place. You can automatically back up the photos and videos on your phone, and wirelessly back up and sync all your PC and Mac computers and cloud accounts. Use the USB port to quickly import photos, videos and documents from other devices, like USB flash drives and external hard drives. Access, upload and share those photos and videos from anywhere with an internet connection using My Cloud Home apps for mobile, desktop and web. Use these simple apps for a smooth streaming experience of your personal videos to any device, anywhere. Supported Browsers: Internet Explorer® 11 or higher, Microsoft® Edge, Safari® 8.0 or higher, Firefox® 45 or later on supported Windows and macOS platforms, Google Chrome™ 50 or later on supported Windows and macOS platforms. Supported Streaming Options: H.264 via Android and iOS media playback, H.265 via Android and iOS media playback. Note: Compatibility may vary depending on user’s hardware configuration and operating system.
Jose Castellanos
Reviewed in the United States on September 6, 2024
Unlike WD My Wireless Passport Pro, You Dont Need To Switch Back And Forth On Wifi. Once Its Set Up You Can Wirelessly Stay Connected When Watching One TV, Phone Or Tablet. If You Have Internet On The Go You Can Remotely Access Your Files. The Nova Video App Is The Best Option And It Lets You Obtain Digital Dvd Covers When Watching Movies.
3FAFA3
Reviewed in Canada on June 16, 2024
Total scam....WD does not support this product anymore!
Buyer
Reviewed in the United States on November 24, 2022
After using this for a month, here are my thoughts.The set up is super easy. The network found the device and set it up and ready to use in no time. Adding users was easy and setting them up is easy. Moving photos and backing them up is also easy. Backing up from other cloud services (google) was simple too.The USB in the back of the device is used to backup any USB device you plug into it.The software on mobile device is much better than the desktop (which there really is none). The desktop is really a web portal with even more limited options. Example, on the windows 11 desktop (web portal) I cannot find where to remove a share. On Android I was able to remove a share. The mobile app for Android and iOS is below good but above terrible. It is difficult to organize your photos. Say you have duplicate photos, one from your mobile device and one from Google because you sync both and want to delete the Google version, it is not that easy especially if it is an older photo, like back in 2017. This is because you can go to photos and see 2 exact pictures or video and to find the Google version you need to open each photo and go to info. You can then delete the Google version. If you have several hundred this will take a while. You can go to Google folder but to get to 2017 from 2022 and you can have 1000s of photos, it will take a long time to scroll as there is not date selection at the folder level.The search is virtually useless especially if your used to Google photo search.In summary, it does the back up but hard to organize. Just think of a box of photos and as you take a pic it get thrown into a box. When you want to find a photo you can dig thru the box and know that the photos was thrown in there on top of each other so the further down the box you go the older the photo.Side note, I got the 8tb dual version 16tb but used in raid1 (mirror) mode. Wondering if I can get the smaller dual version and buy 2 10tb wd nas drive. Would have been a lot cheaper and more storage.
Sean Volk
Reviewed in the United States on April 25, 2022
First off I am livid. This just crashed today 9 days after the 2 year mark. Where to start. The software when it runs is slow, there is no wifi, and it is a shingled drive. I never even got it filled like 2/3 maybe. But any time something had to be re written it was like usb2 slow. The software doesn't work in Linux period,,, you have to use the web interphase which some how manages to be 3x slower than the already slow wd driver for windows, android, and apple. For some reason it uses a proprietary protocol so SMB is shot, does not work. It will set up a slow plex server. the 8tb model does ok on simple formats, but MKV format video makes it chug to where I usually move the file rather than stream. So today it started making a horrible sound. The tracking arm(in drive) sounds like its constantly recalibrating or moving and the light is flashing failure. I pulled the unit apart to reveal a plastic case designed to fail if taken apart. I tried getting thin plastic picks in but Honestly you wouldn't be able to get a 3/1000 feeler gauge in between the plastic tabs I have rebuilt car engines, servers, clients. I managed control systems for a large food plant. I have been in the labs of cpu manufacturing. I am familiar with 7/8 different kinds of x64 linux. So its a single board computer with a big heatsink, a usb3 for an expanding drive? but all communication with the SBC is by ethernet and as I have said the interphase is very proprietary and limited. I pulled the drive from the sbc and plugged it into my desktop. Bios cant find it. nothing in windows can find it. I have pictures from my kids birth on there that I am not sure is backed up. I have the whole thing in a box right now and now I got to go pay data recovery. The pcb is dual layer, It's cheap, like I wonder if a pi zero has more computes. If I could do it again I would of 1: never gotten a shingled drive. 2: picked a sbc that supports SMB or some other accessible protocol from linux. I honestly thought this was going to be better made. A Purpose built home nas but really the drive is trash, the protocols are proprietary and slow. The SBC is a no name, ethernet only ,doubt if it's even 64bit piece of e waste and the cheap plastic case does more to hold in heat and prevent you from opening the thing than it does to "protect anything". never get below a blue drive. This is trash and it will be an ordeal for data recovery.
Juan
Reviewed in Mexico on September 15, 2021
Excelente, fácil de instalar y muy buenas apps
Customer
Reviewed in the United States on March 26, 2021
So far I have had no problem with this device. It took me a couple of days to put the information I needed to have access too from among 3 computers I use for various projects in my house. At times the exchange of information was slower than expected and hung up a few times, for me this was to be somewhat expected initially. I will run a program on it later to hopefully pare down the usage because I am sure it is filled with some duplicate files.My hope is to be able to share and exchange files between my computers without having to use usb dongles or sd cards and so far this is working.I am hoping this holds up well and will give me a few years of NAS service.
David
Reviewed in Australia on April 14, 2021
Great product, this is my second, an additional storage, easy to install and use.
Alexander
Reviewed in the United States on December 3, 2020
Totally great! Installation overall was smooth and easy. Bear in mind if you erase all data or doing hard reset, it would take a long time to see it online again, My cloud service will not be able to find it for 15 minutes or more. I struggled with my Asus router settings for a while but was able to figure it out finally. When you are locally connected you’ll see Local in settings. When you open it from outside your LAN, it’ll be Direct or Relay. Turn on port forwarding, UnPP and assign a fixed local ip. Or just try it right away, quite probably it’ll work by default.It has tons of features. I was able to synchronise it one way with my Dropbox and now when I add something to Dropbox, it instantly appears in My cloud(not the other way round) Same can be done with Facebook, Instagram, iCloud and many others. My cloud desktop installed a network drive by itself. All technical settings are great and you cannot change much meaning you cannot spoil the show, that is why it is a Home, not a Nerd version:)
Robert Clement
Reviewed in Canada on November 18, 2019
J'ai plusieurs ordinateurs à la maison et au garage et je voulais cesser d'utiliser des clés USB pour utiliser certains fichiers, puis ce cloud home permet assez facilement d'y accéder avec Windows 10, Windows7 en installant l'environnement nécessaire pour accéder au nuage via le WEB. Ça fonctionne bien et avec une rapidité très satisfaisante. Un coup chaque ordinateur installé le nuage devient accessible comme si c'était un fichier ordinaire autant pour y déposer un fichier ou aller en lire un avec l'ordinateur de mon choix à la maison ou dans le garage. J'aime cette solution parfaitement.
Mayank
Reviewed in India on July 22, 2018
Most horrible product I have come across. Takes a Phd to use it.1. Does not work without an internet connection. Why the hell on earth do I need drive to be online, signed in, to access local content??. WD has gone too far in it's hunger for user data.2. Plex in it's worst form ever. It is a headache to use this app on this device. Everytime I boot up, have to scan all the media again to show it up????I have given up on it and turning to olx to get rid of it
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