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QR code image directly to your phone.
Go to “Mobile Data / Cellular Plans” (iOS) or “SIM Card Management” (Android) in your phone’s settings.
While connected to the internet, select “Add Mobile Data Plan / Add Cellular Plan” (iOS) or “Add SIM” (Android) and scan the QR code to install the eSIM.
If scanning fails, you can manually enter the SM-DP+ Address and Activation Code provided in your order confirmation.
If steps 3 or 4 fail, your phone may be network-locked by your carrier (i.e., it cannot connect to other carriers' networks). Please contact your carrier to unlock the device before using the eSIM.
[Using the eSIM]
Turn off your primary SIM card and enable the eSIM.
Activate “Mobile Data / Cellular Service” (iOS) or “SIM Card” (Android) for the eSIM.
If you still cannot connect to the internet, please set the APN manually and restart your device (see instructions below).
[About APN Settings]
For eSIMs covering multiple countries/regions: If you are unable to connect when entering a new area, try switching the APN manually (normally, this happens automatically).
How to set APN:
iOS: Settings → Cellular / Mobile Data → Cellular Data Network
Android: Settings → Network & Internet → Mobile Network → Access Point Names (APN) → Create or Edit APN
Enter the required APN information.
Restart your phone.
